Shipping policy

SPA WATCHES fulfills orders through its own sourcing and logistics operations. Depending on availability and fulfillment routing, an order may ship from the United States or from an international fulfillment partner.

Processing & Transit

Orders are usually prepared within 1–5 business days. Estimated delivery takes 7–25 business days, depending on the destination, the carrier, and customs routing. The delivery windows shown at checkout are estimates only.

Tracking

A tracking number is issued once your order leaves the warehouse. Certain international shipments may show only limited tracking updates during the early stages of transit.

Customs & Delivery Issues

International orders are occasionally affected by customs clearance, inspections, carrier delays, or an incorrect address. These factors sit outside our direct control, but we are here to help.

If your order is delayed, fails to arrive, or arrives damaged, write to support@usspawatches.com and our team will help you trace the shipment, arrange a replacement, or process a refund in line with our Refund Policy.

Your Payment Rights

Coming to us first is usually the fastest way to settle a shipping issue, but it is never a requirement. You retain all rights under your cardholder agreement and under applicable law, including the right to contact your bank or card issuer at any time.

Last Updated: July 25, 2026